SFI recognised as “Good” by Care Quality Commission

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In December 2019 Support for independence (SFI) were audited by the Care Quality Commission (CQC).

The auditor reported that the company operation was “good” in each of the following key service areas;

  • Safe
  • Effective
  • Caring
  • Responsive
  • Well-led

In his report the auditor commented “Staff were kind and caring [the registered manager], had met their expectations of a care service. People and a relative had a high level of trust in staff which had a positive impact on their wellbeing. Staff supported people to remain independent and promoted their dignity. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice”.

Gill Clarke Business coordinator of SFI was pleased with the result. “As a company we are passionate about rehabilitation and supporting our clients on every step of their rehabilitation journey. To be recognised as good by the CQC is testament to the hard work and dedication of our support staff who work round the clock to meet our client’s needs”.

SFI is dedicated to providing highly experienced and specialised rehabilitation support workers to provide bespoke care for their client’s complex needs.

The company works closely with Rehabilitation for Independence (RFI). RFI treats a wide range of conditions and provide expert witness and medio legal reports. The team offer specialist training for occupational therapists and support workers.

Both companies offer specialist kitchen facilities and space for meetings and assessments specifically designed to support people with neurologic difficulties.

For further information call a member of the team 0161 762 9876.

The CQC Report was carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

The full report can be viewed here.