COVID-19: recommendations and best practices


The new coronavirus disease, officially named COVID-19, has been declared a pandemic by the World Health Organization. As the virus continues to spread extensively, it’s likely to pose a significant challenge to members of the communities in which we serve.

Rehabilitation for Independence and Support for Independence acknowledge the vulnerability of our clients who will undoubtedly experience unexpected challenges. We are working hard to keep people safe and informed during these difficult times.

We are committed to providing as much support as possible and have adopted Strategic Plans and Risk Assessments to ensure our clients continue to receive the services and care they need.

The list below contains some recommendations and best practices we have adopted that can help

keep you connected and informed during disruptions.

  • Virtual meetings and appointments
  • Working from home
  • Ensuring our clients have enough medication if they are to self-isolate
  • Robust risk assessments and management plans
  • Regular contact with clients, their families and support
  • Ensuring our clients are well supported
  • Ensuring our client have enough food if they were to self-isolate
  • Wash your hands regularly
  • Ensuring we have appropriate equipment like aprons and gloves

The virus is not understood and spreading fast, communication is paramount. We want to do what we can to support and keep you informed of any updates.

We are asking clients to please keep us informed of any changes in their general health so we can work together during this challenging time.

Further information can be accessed here.